Frequently Asked Questions

We proudly serve Lee and Charlotte Counties, including Cape Coral, Fort Myers, Estero, Bonita Springs, Pine Island, Sanibel, and surrounding Southwest Florida communities.

Yes. We are a fully licensed and insured Florida Building Contractor (CRC1269526), Mold Assessor, and Mold Remediator (MRSA5275), following all state and IICRC standards.

Unlike companies that only handle cleanup, Aristocrat manages your entire project—from emergency response through full reconstruction—so you have one trusted partner from start to finish.

We offer 24/7 emergency response for water and mold damage situations. Our crews typically arrive within hours to begin the mitigation process.

Shut off your water source if possible and call Aristocrat immediately. Our team will assess the damage, extract standing water, and start drying to prevent mold growth.

The drying process usually takes 3–5 days, depending on the extent of the damage and materials affected. Reconstruction follows once moisture readings are clear.

Yes. We use Xactimate estimating software, the same system used by insurers, to ensure transparent and accurate pricing. We’ll also help document your loss and handle communication with adjusters.

Not always. For minor water damage, you can usually remain at home. For extensive projects, we’ll help you plan temporary arrangements if needed.

You may notice musty odors, visible spots, or allergy-like symptoms. We perform professional mold assessments and testing to confirm the type and level of contamination.

Coverage varies by policy. We’ll review your documentation and help you submit the proper claim if mold resulted from a covered water event.

Most residential mold remediation projects take 3–7 days, including testing, containment, and safe removal.

Not if the source of moisture is corrected. Our process includes addressing root causes such as leaks or poor ventilation to prevent recurrence.

Yes. We’re a licensed building contractor and manage full reconstruction, including drywall, flooring, cabinetry, and finish carpentry.

Absolutely. Many homeowners take this opportunity to upgrade materials, layouts, or finishes. We’ll provide design guidance and cost options.

It depends on the scope—simple rebuilds take a few weeks, while full remodels may take several months. You’ll receive a clear schedule before work begins.

We use a mix of in-house experts and vetted trade partners for specialized tasks to maintain quality and efficiency on every project.

Yes. We can bill your insurance company directly to reduce your out-of-pocket expenses and simplify the claims process.

You’ll need your policy number, claim number, and the contact information for your adjuster. We’ll handle the rest, including detailed estimates and photos.

We’ll provide documentation showing the scope of work and cause of damage to help you appeal. If needed, we can refer you to public adjusters familiar with restoration claims.

Yes. Water and mold issues can worsen quickly, so our team is available 24/7 for emergency mitigation and property protection.

Call (239) 573-4255 or click the Get Help Now button at the top of the page to reach our response team immediately.